Returns & Refunds

Returns and refunds cannot be accepted other than defectiveness or misprinting.

Please note that once an order has been placed by a customer, a manufacturing process starts immediately, and costs are borne by us through gateway payment fees and costs of our printing partners services.

If an order arrives damaged, then please get in touch within a week's time! Send us photos of the damaged product using support@marypeppy.com. You can also use the chat on our web store.

We will be responsible for paying for the shipping costs when returning your item only if the instructions provided by email will be fully carried out.

If you decide to send the items at your own will, shipping costs will be non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

By making a purchase order you agree to pay for the goods listed and understand that no refund, replacement or compensation can be claimed for the goods once the order has been placed.

Any questions?

We are fully available to answer any questions you may have about our Terms of Service, Privacy Policy or any other kind.

If you do, please contact us by:

+ our webshop chat;

+ telephone: +351 918 141 596;

+ writing us to support@marypeppy.com.